Inform Analytics

Powering informed decisions

Inform Analytics powers Telecoms and IT resellers to easily identify trends, reduce risks, increase profitability and drive informed decisions.


We are Inform Analytics

We provide a range of business intelligence solutions: from a standard set of dashboards with a centralised and real-time view of relevant data, all the way through to a full bespoke ‘Analytics as a Service’ offering. Through our stand-alone analytics portal, Inform Analytics can assist you to identify customer hotspots, optimise resource allocation and drive growth strategies.

Our offering

Instant access to intelligent data insights

Inform Analytics removes the barriers to delivering effective analytics in-house, where significant investment into data, people and tools are required to ensure success. Removing the need to invest in data preparation, select, learn and implement appropriate analytics tools or build data warehouses, data lakes, API connectors or write SQL scripts. Utilising our team of experienced Business Intelligence analysts and developers also eliminates the need for you to recruit your own data science team.


The service, available by monthly subscription, starts with a range of pre-configured dashboards designed specifically for ICT resale businesses, with more bespoke options if and when required.

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Our cloud-based dashboards provide a centralised real-time view, offering insights into usage patterns, profitability and revenue generation. Our standard offering enables you to make informed choices regarding service offerings and pricing strategies, boosting profitability and customer satisfaction.


We can take that a step further, providing more insights directly relevant to your business and harnessing the expertise of our in-house team to make predictions and highlight areas for further attention. We can even take data-driven decision-making to the next level with our bespoke offering; here we will scope your full requirements and bring in a range of additional or alternative data sources, painting a more holistic picture.

Introducing Analytics Lite

Start Your Journey with Analytics Lite

Our Analytics Lite offering showcases the most important business intelligence metrics. Featuring a single, user friendly dashboard with 16 key business insights, you can easily identify trends, reduce risks, increase profitability and drive informed decisions.


Analytics Lite includes dynamic charts, graphs, maps, and KPIs to monitor costs, revenue, and profit in real-time. Whether you’re assessing product performance, customer behaviour, or account manager performance, Analytics Lite ensures you have the insights needed to make informed decisions and optimise your business strategy.



the best fit for your business and needs

Our Options

BenefitsLiteStandardPremium Bespoke
Real-time analytics utilising data driven from Inform Billing’s Eclipse billing platform  truetruetruetrue
Pre-configured dashboards Single dashboardtruetruetrue
Promotional dashboard – currently the big switch-offfalsetruetruetrue
Ongoing support & training  truetruetruetrue
Data securely stored & processed to ISO 27001 standards  truetruetruetrue
Custom widgets & dashboards   falsefalsetruetrue
Monthly 121 reviews with BI Analysts  falsefalsetruetrue
Insights, observations, collaborative analysis & ongoing data reviews  falsefalsetruetrue
Additional third party data sources  falsefalsefalsetrue
Minimum period commitment  30 days30 days  12 months  As agreed

an independent provider of billing & analytics solutions

Why Inform Analytics

Inform Analytics is born out of Inform Billing, an independent provider of billing solutions since 2010. Our strengths lie within securely handling and interpreting commercially sensitive data in great volumes and as a true independent, providing confidence that insights will not feed a wider agenda.

With unrivalled market experience and a track record of successfully delivering data projects, we have invested in a dedicated team with specialist expertise to deliver accessible ‘Analytics as a Service’ to the channel.

Our data science team benefit from 20+ years of experience delivering data analytics solutions to a range of industries. As a business our background is in ICT, we bring significant telecoms and IT experience meaning we are in pole position to understand your business, your data and what it can do for you.

Whilst Inform Analytics is ideally taken in conjunction with Inform Billing’s Eclipse billing software, it is a stand alone portal where we can also design solutions for customers using alternative billing platforms and can also combine multiple data sources.

We are proud to hold the following accreditations:



Take advantage of Inform Analytics

Informing the big switch-off

Inform Analytics is here to help! We have developed a dedicated PSTN dashboard which is included as standard, designed to give visibility, track performance and identify trends, supporting you to formulate and deliver your strategy for migrating legacy services.